Mr Price Jobs Openings as Call Centre Agent 2026
About
Mr Price Jobs Openings as Call Centre Agent 2026
Call Centre Agent Customer Service E-commerce Mr Price Money Durban
Job Description
In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly, and professional.
Responsibilities
- Chat with customers across different channels, listening carefully and responding with empathy.
- Work efficiently within agreed timelines while keeping quality high.
- Keep learning and growing your knowledge so you can support customers even better.
- Bring positivity and respect to every conversation—with customers and teammates alike.
- Pay attention to detail and communicate clearly, even in busy or time-sensitive situations.
- Keep customer details up to date so we can serve them better.
- Help resolve issues with online purchases and accounts, making the process smooth and stress-free.
- Handle complaints with patience and follow through until customers feel satisfied.
What’s in it for you
- We believe that when you feel supported and valued, you can do your best work. Here’s how we take care of our team:
- Team discounts: Enjoy special savings at all Mr Price Group stores—including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
- A vibrant workplace: Be part of a dynamic, energetic team where every day brings something new.
- Wellness support: Stay healthy and happy with our wellness programs designed to care for you.
- Recognition & rewards: Your hard work won’t go unnoticed—we celebrate achievements and reward excellence.
- Incentives: When you meet your goals, you’ll enjoy rewards that grow with your success.
- Learning & growth: We’ll invest in your development with training and opportunities to build your career.
- Share in our success: After a year with us, you can join our share scheme and become a co-owner in the company’s future.
About You:
Qualifications, Skills and Experience:
- At least 2 years’ experience in a call centre customer support role.
- A basic understanding of retail processes.
- Grade 12 (Matric).
- Computer literacy and confidence using different systems.
- Knowledge of customer service legislation (NCA, POPIA).
Important Note:
This will determine whether you are accepted or not accepted here. Please see the qualification requirements listed above and submit your qualified application about Mr Price Jobs Openings as Call Centre Agent 2026. If within 30 days you have not received a response from the Company, state that you do not meet the qualifications for the job vacancy, and please look for a job vacancy other than this page. Good luck and good luck
Closing Date: Not Specified
Don't miss this opportunity to start your career at Mr Price Jobs Openings as Call Centre Agent 2026!
Interested and qualified candidates can submit their applications via the following registration link.