SaSria: Claims Learnership Programme 2026

About

SaSria: Claims Learnership Programme 2026

Reference Number = SAS260211-2

Job Type = Learnership

Division = Insurance Operations

EE Occupational Levels = Level 1: Unskilled

Department = Claims

Job Title = Claims Learnership X4 (12 Months)

Location - Town / City = Sandton

Location - Country = South Africa

Location - Province = Gauteng

Job Advert Summary

The learner should be able to process and handle claims within the delegated authority by ensuring validity, assessing liability and negotiating settlement, whilst ensuring excellent customer service and cost containment.

The management of claims should be within the governed framework to ensure compliance with the short term insurance regulations.

About You:

Qualifications, Skills and Experience:

  • Matric.

Minimum Experience:

  • None.

Please note that preference will be given to people with disabilities.

Duties and Responsibilities

1. Administration and Claims processing

  1. Perform administration functions – registration of new claims and loading (and authorization) payments.
  2. Adjust claims and ensure that the merits are inline with Sasria policy cover.
  3. Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim within delegated authority.
  4. Approve claims within delegated authority after verification of all documents and validation thereof under the policy cover.
  5. Escalate complex and contentious claims to Supervisor.
  6. Manage and ensure that all other external resources and handle the claim within the required procedures and Sasria philosophy.
  7. Inform underwriting department of gaps in cover, omitted documents as well as losses/ gains on premium.
  8. Handle all customer enquiries and queries promptly and in-line with policy.
  9. Ensure that the appropriate documents supporting the quantum are received and the calculations are correct.
  10. Perform document diary maintenance on IMS system.
  11. Update the reserve as per reserving policy and keep a regular follow-up outstanding proof of quantum.
  12. Update notes on the system regularly to ensure notes reflect latest status of claim.
  13. Examine and validate new claims and any related documentation thereof.

2. Agency/ Broker Liaison

  • Negotiate the settlement of claims.
  • Update all relevant stakeholders on the progress of the claim.
  • Liaise with Agent companies and brokers regularly on the progress of the claim.

3. Perform ad hoc tasks

  • Perform any reasonable tasks as and when required by the Line Manager.

Important Note:

This will determine whether you are accepted or not accepted here. Please see the qualification requirements listed above and submit your qualified application about SaSria: Claims Learnership Programme 2026. If within 30 days you have not received a response from the Company, state that you do not meet the qualifications for the job vacancy, and please look for a job vacancy other than this page. Good luck and good luck

Closing Date: Not Specified

Don't miss this opportunity to start your career at SaSria: Claims Learnership Programme 2026!

Interested and qualified candidates can submit their applications via the following registration link.

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