Clicks Grou - Shop Assistant Cashier X10 - Clicks BBS Kagiso Mall
Industry - Wholesale & Retail Trade
Job category - FMCG, Retail, Wholesale and Supply Chain
Location - Botswana
Contract - Permanent
Remuneration - Market Related
EE position - Yes
Introduction
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
- To ensure the safe handling of cash at all times.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
Knowledge:
- Knowledge of customer service excellence
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Basic maths calculations
Skills:
- Numeracy skills
- Problem-solving skills
- Good communication skills
- Strong customer orientation
- Computer literacy
- Planning and organising skills
Competencies:
Essential
- Relating and networking
- Delivering Results and Meeting Customer Expectations
- Following instructions and procedures
Desirable:
- Coping with Pressures and Setbacks
- Planning and Organising
- Persuading and Influencing
- Working with people
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About You:
Qualifications, Skills and Experience:
Desirable
- experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Desirable: Maths 50% and English 50% at Grade 12 level
- Essential: Grade 12
Closing Date: Not Yet Known
Important
Don't miss this opportunity to start your career at Shop Assistant Cashier X10 - Clicks BBS Kagiso Mall ! Interested and qualified candidates can apply through the following application link.