Wits Health Consortium - Call Centre Agents 2024
Company : Wits Health Consortium
Location: Johannesburg, South Africa
Reference No: Call Centre Agent-GRT
Duration: 12 months Contract
Location: Wits School of Public Health, Johannesburg
Responsibilities:
- Identify and escalate priority issues.
- Route calls to appropriate resource.
- Document all call information according to standard operating procedures.
- Educate research participants on GRT Inspired research activities.
- Conduct any other duties assigned by the line manager
- Administer the questionnaire telephonically and simultaneously enter information into the relevant database.
- Ensure daily telephonic data collection targets are met.
- Participate in regular and ad hoc training and meetings for data collection.
About You:
Qualifications, Skills and Experience:
- Grade 12 / Matric certificate
- Experience:
- Minimum 1-year experience as fieldworker or call centre agent.
Important
Don't miss this opportunity to start your career at Call Centre Agents !
Interested and qualified candidates can apply through the following application link.
To Apply, please send an email to: vacancies35@witshealth.co.za . The subject heading of the email must read: Call Centre Agent-GRT.