Dis-Chem Pharmacies Limited - Senior Cashier - Mthatha (New Store) 2024
Job Details
Division - CB Division
Minimum experience - Entry Level
Company primary industry - FMCG
Job functional area - Sales
Job Description
- Dis-Chem Pharmacies requires an experienced Senior Cashier for their Mthatha new store.To support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
About You:
Qualifications, Skills and Experience:
- A minimum of 3 years’ experience cashier/till operations experience
- Sound numerical skills
- Willing and able to work retail hours
- Computer literate – MS Office
- Basic customer service
- Strong command of the English language
- Grade 12 / Matric
Job Description:
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
- Establish a professional relationship with customers
- Ensure colleagues and customers are not exposed to any risk
- Be responsible for cash flow
- Adhere to Dis-Chem’s customer service policies and procedures
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Carry out and manage Dis-Chem 5 star communication principles
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Be alert, recognise and report suspicious behaviour to management
- Handle daily takings confidentially, and only discuss with management
- Ensure that all money is strictly kept safely and securely inside the till
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
Competencies:
Essential:
- Trustworthy and honest
- Knowledge of processing sales, refunds and payments
- Time management
- Accountability
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Strong command of English (written and oral)
- Accuracy
- Presentable
- Emotional intelligence
- Social awareness
- Attention to detail
- Problem-solving
- Analyse basic reports
Advantageous:
- South African citizen
- Reliable transport and/or reside in close proximity to the store
- Special conditions of employment:
- Willing and able to work retail hours
- Third additional language
- Clear credit and criminal records
Remuneration and benefits:
- Staff account
- Provident fund
- Market-related salary
- Medical aid
- Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
- ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Closing Date: Not Yet Known
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