WeBuyCars - Customer Care Service Advisor 2024
Job Details
Department Contact Centre
Minimum experience Associate
Company primary industry Automotive
Job functional area Customer Service
Job Description
We have an exciting opportunity for a young and energetic person to join our Contact Centre at our Silver Lakes branch.
Duties and Responsibilities:
- Problem-solving tasks during shift
- Handle and take full responsibility for customer-related queries
- Customer relationship-building management
- Provide customers with product and service information
Key Competencies and Skills
- Listening skills
- Problem analysis and problem-solving
- Customer service orientation
- Teamwork
- Stress tolerance
- Strong verbal and written communication skills
- Must have a mechanical background in vehicles
About You:
Qualifications, Skills and Experience:
- Minimum 2 years of experience
- Technical/ mechanical background advantageous
- Previous motor industry experience
- Grade 12
- Fully bilingual in English and Afrikaans
Package-related information:
- Momentum FundsAtWork Provident Fund
- Market-related salary
- 15 Days Annual Leave
Important
Don't miss this opportunity to start your career at Customer Care Service Advisor !
Interested and qualified candidates can apply through the following application link.