Clover Call Centre Learnership Opportunities
Clover Call Centre Learnership Opportunities
Clover is looking for unemployed youth to apply for their Call Centre Learnership Opportunities.
Location - Roodepoort, South Africa
Clover Call Centre Learnership Opportunities
About You:
Qualifications, Skills and Experience:
- Applicants must not have participated in a Learnership before
- Grade 12 / Matric completed in the past 5 years (2020 – 2024)
- Computer literacy (Advanced)
- Average of 60% for English and Maths or Maths Literacy
- Currently unemployed.
- Grade 12 or equivalent NQF4
Competencies
- Ability to apply numerical principles
- Acts with honesty and consistency
- Interpersonal effectiveness
- Customer orientated
- Commitment and motivation
- Collaborate with others to achieve a common objective
- Maintains high standards
- Communicates effectively
- Proactive and action orientated
Duties and Responsibilities
Provide a high level customer service
- Resolve queries and complaints via the relevant stakeholders.
- Handle all inbound and outbound interactions.
Capture and confirm customer orders
- Confirm customer orders as per standard operations procedures.
- Inform relevant stakeholders of issues pertaining to their orders.
- Inform customers of account on hold.
- Capture orders accurately and on time according to the daily call list.
Sell Clover and Principal products as per customer ranging
- Offer new or additional products (describe features and special offers).
Promote teamwork and cooperation
- Take responsibility for visual management of information.
- Participate in team meetings.
- Share the responsibility to get the job done.
- Support team values.
- Assist team members to obtain team results.
Closing Date: Not Yet Known
Important
Don't miss this opportunity to start your career at Clover Call Centre Learnership Opportunities !
Interested and qualified candidates can apply through the following application link.