cashbuild - General Assistant
Pretoria, South Africa
About the job General Assistant
Description:
- Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
About You:
Qualifications, Skills and Experience:
- Must be able to work under pressure
- Grade 12 without related work experience
- Ability to perform basic calculations accurately.
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
- Valid South African ID or work permit
- Must be willing to work shifts, weekends and public holidays
- Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
Customer Service
- Assist with and resolve Customer complaints
- Advise and assist Customers on correct products and queries.
Merchandising Standards
- Bulk stock area to be merchandised safely and according to Store layout plan
- Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
Housekeeping
- Correct shelf price labelling within area of responsibility.
- Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
- Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
Safety (OHSA) Requirements
- Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
- Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
- Report any discrepancies to the Store Manager
Manage Stock Loss
- Report damaged stock within area of responsibility to Store Manager
Drive for results
- Delivers best practice quality/ standards as established in the company
- Achieves set targets and completes work accurately and at the required standard
- Makes an effort to follow through on commitments
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Solve Problems
- Resolves problems and escalates issues accordingly
- Identifies problems and seeks root cause
- using relevant information available in own department and operational work environment to resolve problems
Make Decisions
- Makes decisions within framework of company policies and within set timelines
- Implements decisions made in line with agreed processes and policies
- Makes decisions giving due consideration to consequences of the decision made in area of responsibility
Plan
Plans within framework of operationally/department policies and procedures
Handle Pressure
- Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “
Collaborate
- Able to deal with daily conflict situations effectively
- Demonstrates courtesy and willingness to assist when dealing with customers, suppliers and colleagues
Communicate
- Ensures relevant information is shared with appropriate stakeholders "
- Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
Closing Date: Not Yet Known
Important
Don't miss this opportunity to start your career at General Assistant !
Interested and qualified candidates can apply through the following application link.